Authorization & Order Approval Process (Client Portal)
- If an item is ordered that requires authorization, the order will require you to select the “approver(s)” that you wish to send an email notification to.
- If you are a user that has the “authorization” checkbox checked on your users profile, then you will not be required to go through an approval process, the orders will automatically be sent to MVH
Client Portal – Desktop
- Home tab → Authorization Needed
- Select the order you wish to review for authorization
- Authorization users can approve or decline all items that require authorization on the order or select approve or deny individually per item
Client Portal – Mobile
- Select Active Orders
- The patient names that show in red and reflect no status designation are orders that require authorization
- Select the order you wish to review for authorization
- Select Order Items
- Authorization users can approve or decline all items that require authorization on the order or select approve or deny individually per item
Client – Authorization Email Example
