FAQ
About MasVida
What services does MasVida Health offer?
• Durable Medical Equipment (DME) Rentals
• Oxygen Tank Rental Service
• Negative Pressure Wound Pump Rentals
• Respiratory Rentals: Ventilators, BiPAPs, and CPAPs
How does MasVida Health ensure reliable delivery?
What is included in MasVida Health’s pricing model?
Here is an overview of our pricing model per program. All of our pricing is transparent and available in our contract and in our online customer portal. You will know exactly the cost before you place the order.
· Durable Medical Equipment & Respiratory Rentals:
Majority of our DME and Respiratory rentals are available to rent at a PPD (price per day) rate. However, consumable single-use items are a one-time sales cost. Request an easy quote here.
· Oxygen Tank Program:
We have several options to customize this program to your need. However, our most popular is a flat cost per tank, per month. For instance, if you need 60 filled tanks per month, your monthly cost would be ~$479.40/mo. You can use our calculator here, or request a custom quote here.
· Negative Pressure Rental Program:
Most rental companies do a pump per day + cost of supplies + additional fees. MasVida provides a flat PPD (price per day) which includes all supplies needed for treat + delivery or shipping. Our program makes NPWT management easy and cost effective. Our single-use pump options are an one time competitive cost. You can request an easy quote here.
How can customers manage their rentals with MasVida Health?
What makes MasVida Health different from other providers?
· Same-day delivery. Guaranteed.
· Around-the-clock customer support.
· Complete transparency on all you spend.
How can I find out about career opportunities at MasVida Health?
We are always looking for dedicated professionals to join our team. You can find current job openings and apply online by visiting the Careers page on our website. We offer a supportive work environment and opportunities for growth and development.
How can I contact MasVida Health for more information?
• Oxygen Tank Rental Quote
• Negative Pressure Rental Quote
• Respiratory Rental Quote
• Durable Medical Equipment (DME) Rental Quote
Where is MasVida Health's services available?
Portal Info
What is the MasVida Health Portal?
How do I register for the portal?
To register, visit this page, and our team will setup an account for you.
How do I login to the portal?
If you already have an account, you can login here. If you do not, you can register here.
What can I do on the portal?
Users can manage medical equipment, review rentals, billing, and documentation, request maintenance, and track services with real-time updates. You can request a demo of our portal and learn more about our rental programs by filling out this form.
Is the portal secure?
Can I access the portal anytime?
Who can use the MasVida Health Portal?
How does the portal improve operational efficiency?
DME Rentals
What types of durable medical equipment does MasVida Health provide?
MasVida Health offers a wide range of durable medical equipment (DME), including mobility aids (wheelchairs, walkers, scooters), hospital beds, bariatric beds and lifts, oxygen equipment and tanks, CPAP/BiPAP/ventilator machines, nebulizers, ancillary supplies, and more. Our goal is to meet the diverse needs of your patients to ensure their comfort. You can view our full catalogue here.
What if my equipment needs repair or maintenance?
MasVida Health provides repair and maintenance services for all durable medical equipment rented through us. If your equipment requires servicing, contact our customer support team, and we will arrange for timely repairs or replacements as needed to ensure continuous and safe usage.
Is rental equipment available through MasVida Health?
Yes, we offer rental options for many types of durable medical equipment. Renting can be a cost-effective solution for temporary needs. Contact us to discuss rental availability, terms, and pricing.
How long does it take to receive my equipment after ordering?
What if I need durable medical equipment on a temporary basis?
MasVida Health offers rental options for various types of durable medical equipment. This can be a cost-effective
solution for short-term rehabilitation or recovery periods. Contact us to learn more about rental availability and terms.
What should I do if I have issues with my durable medical equipment after delivery?
If you encounter any issues with your equipment, please contact our customer support team immediately. We are committed to resolving any problems quickly to ensure you have the functional equipment you need. Our support team is available to assist with troubleshooting, repairs, or replacements as necessary.
How can I learn more about durable medical equipment (DME) rentals at MasVida Health?
To learn more about our DME rental services offered by MasVida Health, you can request an easy quote here.
What does MasVida’s durable medical equipment (DME) rental program cost?
Majority of our DME and Respiratory rentals are available to rent at a PPD (price per day) rate. However, consumable single-use items are a one-time sales cost. Request an easy quote here.
How can customers manage their rentals with MasVida Health?
Customers can use MasVida Health’s online equipment portal to manage rentals in real-time, access live on-rent information, and have complete transparency to their spend.
Oxygen Tank Rentals
What is medical oxygen therapy?
Who needs medical oxygen therapy or oxygen tanks?
How is medical oxygen therapy administered/used?
How can I learn more about oxygen tank rentals at MasVida Health?
To learn more about oxygen tank rental services offered by MasVida Health, you can request an easy quote here.
What does MasVida’s oxygen tank rental program cost?
We have several options to customize this program to your need. However, our most popular is a flat cost per tank, per month. For instance, if you need 60 filled tanks per month, your monthly cost would be ~$479.40/mo. You can use our calculator here, or request a custom quote here.
How can customers manage their oxygen tank rentals with MasVida Health?
Are there any side effects of using medical oxygen therapy?
While oxygen therapy is generally safe, some patients may experience dryness or irritation in the nose, skin irritation from the mask or tubing, or, in rare cases, oxygen toxicity if not used correctly. It’s important to follow the prescribed oxygen flow rate and duration.
Negative Pressure Rentals
What is Negative Pressure Wound Therapy (NPWT)?
Negative Pressure Wound Therapy (NPWT) is a specialized medical treatment used extensively in the post-acute care setting, particularly in nursing homes, to manage complex wounds. This therapy involves the application of a sealed wound dressing connected to a vacuum pump. The controlled negative pressure, or suction, promotes wound healing by several mechanisms:
Fluid Removal: NPWT effectively removes exudate, blood, and infectious materials from the wound bed, reducing the risk of infection and the buildup of excess fluid, which can impede healing.
Edema Reduction: By removing excess interstitial fluid, NPWT decreases tissue edema, which enhances blood flow to the wound area, improving oxygen and nutrient delivery necessary for tissue repair.
Macro-deformation and Micro-deformation: The negative pressure induces a mechanical stretching (macro-deformation) and micro-deformation of cells, which stimulates cellular proliferation and theformation of granulation tissue, thereby promoting wound closure.
Enhanced Perfusion: The therapy improves microcirculation around the wound, facilitating the supply of oxygen and essential nutrients, which are critical for the healing process.
Reduced Bacterial Load: The sealed environment limits the exposure to external contaminants, and theremoval of exudate containing bacteria helps in lowering the overall bacterial load in the wound.
Promotion of Granulation Tissue: NPWT encourages the formation of granulation tissue, which isessential for the wound healing process, providing a foundation for the re-epithelialization.
Patient Comfort and Mobility: The sealed dressing and portable nature of many NPWT devices allow for greater patient mobility and comfort, which is particularly beneficial in a nursing home setting where maintaining patient activity is crucial.
In nursing homes, NPWT is particularly useful for treating pressure ulcers, diabetic foot ulcers, venousstasis ulcers, and surgical wounds. The therapy is typically managed by trained healthcare professionals who monitor the wound closely, adjusting the pressure settings and dressing as needed to optimize healing outcomes.
How does Negative Pressure Wound Therapy (NPWT) work?
NPWT works by placing a special dressing over the wound, which is then connected to a vacuum pump. The pump creates negative pressure (a vacuum) at the wound site, helping to draw out fluid and infection, reducing swelling, and encouraging blood flow to the area. This promotes faster healing by providing a conducive environment for tissue regeneration.
What type of wounds can be treated with Negative Pressure Wound Therapy (NPWT)?
NPWT can be used to treat a variety of wounds, including:
- Chronic wounds, such as pressure ulcers and diabetic foot ulcers
- Acute wounds, like surgical incisions or traumatic injuries
- Partial-thickness burns
- Flaps and grafts
- Wounds with significant drainage or infection
Is Negative Pressure Wound Therapy (NPWT) painful?
How can I learn more about Negative Pressure Wound Therapy (NPWT) at MasVida Health?
To learn more about NPWT and other wound care services offered by MasVida Health, you can request an easy quote here.
What does MasVida’s Negative Pressure Rental Program cost ?
Most rental companies do a pump per day + cost of supplies + additional fees. MasVida provides a flat PPD (price per day) which includes all supplies needed for treat + delivery or shipping. Our program makes NPWT management easy and cost effective. Our single-use pump options are a one-time competitive cost. You can request an easy quote here.
Respiratory Rentals
What respiratory therapy services does MasVida Health offer?
How can I get started with respiratory therapy at MasVida Health?
To learn more about oxygen tank rental services offered by MasVida Health, you can request an easy quote here.
Who can benefit from respiratory therapy?
What measures are in place to ensure the safety and hygiene of respiratory equipment?
Can respiratory therapy help with sleep apnea?
How can I learn more about respiratory rentals at MasVida Health?
To learn more about respiratory rental equipment offered by MasVida Health, you can request an easy quote here.
What does MasVida’s respiratory rental program cost?
Our respiratory rentals are available to rent at a PPD (price per day) rate. However, consumable single-use items are a one-time sales cost. Request an easy quote here.