FAQ

To register, visit this page, and our team will setup an account for you.

If you already have an account, you can login here. If you do not, you can register here.

Users can manage medical equipment, review rentals, billing, and documentation, request maintenance, and track services with real-time updates. You can request a demo of our portal and learn more about our rental programs by filling out this form.

Yes, our portal is HIPAA–compliant. Because most of these transactions contain personal health information, we are diligent in adhering to applicable HIPAA regulations.

The portal is designed for both single–home and multi–home operators. Our portal is customizable to your needs, enabling you to manage all your rentals, access transparency, real–time on rent info, and pull reports in moments.

MasVida Health provides repair and maintenance services for all durable medical equipment rented through us. If your equipment requires servicing, contact our customer support team, and we will arrange for timely repairs or replacements as needed to ensure continuous and safe usage.

Yes, we offer rental options for many types of durable medical equipment. Renting can be a cost-effective solution for temporary needs. Contact us to discuss rental availability, terms, and pricing.

If an order is placed before 3 p.m. during Monday–Friday, then we provide same–day delivery. In special circumstances or emergencies, we will do our best to deliver same–day if the order is placed after 3 p.m. or on weekends.

MasVida Health offers rental options for various types of durable medical equipment. This can be a cost-effective
solution for short-term rehabilitation or recovery periods. Contact us to learn more about rental availability and terms.

If you encounter any issues with your equipment, please contact our customer support team immediately. We are committed to resolving any problems quickly to ensure you have the functional equipment you need. Our support team is available to assist with troubleshooting, repairs, or replacements as necessary.

To learn more about our DME rental services offered by MasVida Health, you can request an easy quote here.

Majority of our DME and Respiratory rentals are available to rent at a PPD (price per day) rate. However, consumable single-use items are a one-time sales cost. Request an easy quote here.

Customers can use MasVida Health’s online equipment portal to manage rentals in real-time, access live on-rent information, and have complete transparency to their spend.

Patients with chronic respiratory conditions such as COPD, emphysema, chronic bronchitis, or severe asthma, as well as those with heart failure, pneumonia, or sleep apnea, mayneed medical oxygentherapy.

Oxygen therapy can be administered through several methods, including nasal cannulas, face masks, ortranstracheal oxygen therapy. The method depends on the patient’s specific needs and the healthcare provider’s recommendation.

To learn more about oxygen tank rental services offered by MasVida Health, you can request an easy quote here.

We have several options to customize this program to your need. However, our most popular is a flat cost per tank, per month. For instance, if you need 60 filled tanks per month, your monthly cost would be ~$479.40/mo. You can use our calculator here, or request a custom quote here.

Customers can use MasVida Health’s online equipment portal to manage rentals in real–time, access live on–rent information, and have complete transparency to their spend.

While oxygen therapy is generally safe, some patients may experience dryness or irritation in the nose, skin irritation from the mask or tubing, or, in rare cases, oxygen toxicity if not used correctly. It’s important to follow the prescribed oxygen flow rate and duration.

NPWT works by placing a special dressing over the wound, which is then connected to a vacuum pump. The pump creates negative pressure (a vacuum) at the wound site, helping to draw out fluid and infection, reducing swelling, and encouraging blood flow to the area. This promotes faster healing by providing a conducive environment for tissue regeneration.

NPWT can be used to treat a variety of wounds, including:

• Chronic wounds, such as pressure ulcers and diabetic foot ulcers
• Acute wounds, like surgical incisions or traumatic injuries
• Partial-thickness burns
• Flaps and grafts
• Wounds with significant drainage or infection

To learn more about NPWT and other wound care services offered by MasVida Health, you can request an easy quote here.

Most rental companies do a pump per day + cost of supplies + additional fees. MasVida provides a flat PPD (price per day) which includes all supplies needed for treat + delivery or shipping. Our program makes NPWT management easy and cost effective. Our single-use pump options are a one-time competitive cost. You can request an easy quote here.

To learn more about oxygen tank rental services offered by MasVida Health, you can request an easy quote here.

Respiratory therapy can benefit individuals with chronic respiratory conditions such as COPD, asthma, bronchitis, emphysema, and other pulmonary diseases. It is also beneficial for patients recovering from surgery or those requiring long–term ventilator support.

MasVida Health follows stringent protocols for the cleaning, disinfection, and maintenance of all respiratory equipment. We ensure that all devices meet the highest safety and hygiene standards to protect your patients’ health.

Yes, respiratory therapy is highly effective in managing sleep apnea. We can equip you with CPAP/BiPAP rentals, which helps keep your patients’ airway open during sleep, reducing apnea episodes and improving sleep quality. We also offer education and support to help you adapt to and maintain treatment for your patients.

To learn more about respiratory rental equipment offered by MasVida Health, you can request an easy quote here.

Our respiratory rentals are available to rent at a PPD (price per day) rate. However, consumable single-use items are a one-time sales cost. Request an easy quote here.

Customers can use MasVida Health’s online equipment portal to manage rentals in real–time, accessliveon–rent information, and have complete transparency to their spend.