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Unlock the Potential of Your Customer Success Team: A Guide for Long-term Care Leaders

Unlock the Potential of Your Customer Success Team: A Guide for Long-term Care Leaders

How important is your customer success team in providing care to your residents? We’d say it’s more important than you think! Join us as Melissa Reyna, VP of Customer Success for MasVida Health, provides valuable insights on building a successful team in the long-term care industry. Discover the key traits of a winning team, learn how to stay ahead with the latest tools and trends, and find out Melissa’s secrets to fostering collaboration and unlocking the potential of your customer success team.

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How to level-up your oxygen program

How to level-up your oxygen program

Is providing medical oxygen to your residents giving you a headache? Is oxygen becoming costly and creating a big demand for your time? On this week’s featured resource we are joined by Brandi Whiteley, Senior VP of Compliance and Clinical Initiatives, to discuss how you can level up your oxygen program.

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There’s a Perfect Storm Brewing

There’s a Perfect Storm Brewing

COVID-19 has created the perfect storm for nursing homes. The combination of worker fatigue, increasing care costs due to inflation, staffing issues, forthcoming new regulations establishing minimum...

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